At Mantul Marketing, we are committed to delivering high-quality media and marketing solutions. Due to the nature of our creative and strategic services, we implement the following refund policy:

1. Service-Based Projects

Payments made for services such as content creation, video production, social media management, funnel building, and media buying are non-refundable once the project has commenced or the first deliverable has been shared.

2. Retainer Packages & Monthly Services

For monthly or ongoing service agreements:

- A 30-day cancellation notice is required prior to the next billing cycle.

- No refunds will be issued for unused days in a billing period once work has begun.

3. Workshops / Webinars / Digital Products

- If you are unable to attend a paid webinar or workshop, you may request to transfer your slot to another session (subject to availability).

- No refunds will be issued for digital downloads, recordings, or templates once delivered.

4. Refund Requests

All refund requests will be reviewed on a case-by-case basis and must be submitted via email to: [email protected] within 30 days of the issue arising.

We reserve the right to refuse a refund if services have been rendered as agreed.